Program Overview
Chevrolet, Buick, GMC Certified Pre-Owned Vehicles provides dealers and customers the very best in used vehicles from GM brands. Sold by dealers nationwide, Certified Pre-Owned is an extra mark of quality, signified by a special window sticker that shows the vehicle has been inspected and is certified. Included are pre-owned vehicles from Chevrolet, Buick, GMC, Pontiac and Saturn. This extra measure of certification provides customers with confidence in buying a quality used vehicle from a participating Chevrolet, Buick, GMC Certified Pre-Owned Vehicles dealer, with reliability and the affordability of used.
Vehicle Eligibility/Certifications
Used vehicles must meet the following standards to qualify as Chevrolet, Buick, GMC Certified Pre-Owned:
- Must be only Chevrolet, Buick, GMC, Pontiac and Saturn vehicles, current plus five model years
- Must have 75,000 miles or fewer
- Must pass a rigorous 172-point inspection process
Program Benefits
In response to ongoing dealer feedback about the Chevrolet, Buick, GMC Certified Pre-Owned Vehicle program, the following enhancements have been made to the program:
Customer Benefits:
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2-Year/30,000-Mile Standard CPO Maintenance Plan
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12-Month/12,000-Mile (whichever comes first) Bumper-to-Bumper Warranty
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100,000-Mile/5-Year Powertrain Limited Warranty (whichever comes first from original in-service date)
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24-Hour GM Roadside Assistance & Courtesy Transportation (for term of the Powertrain warranty)
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172-Point Inspection and reconditioning process
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3-Day/150-Mile (whichever comes first) Satisfaction Guarantee
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Free Vehicle History Report
Key Dealer Benefits:
- Certification fee billed at time of sale
- National marketing and promotional support
- Free daily uploading of certified used vehicle inventory to the industry's leading vehicle listing sites and networks, like AutoTrader.com, Cars.com, eBay Motors.com, Yahoo! Autos, and KBB.
- Point-of-sale materials available to educate consumers and sales personnel through DWD store in GM Global Connect
- Selection of Certified Pre-Owned marketing tools available through GM Asset Central, Cobalt Dealer Advocates and the Certified Resource Center
- Pre-sale consultations to enhance customer satisfaction with the GM Certified Dealer Program
- Trainers to educate Certified Pre-Owned dealer sales personnel on the Chevrolet, Buick, GMC Certified Dealer Program
- Mark of Excellence Program: Chevrolet, Buick, GMC Certified Pre-Owned Performance Rewards recognition program for sales consultants and used vehicle managers
- Web-based training to educate Sales Consultants, Sales and Service Managers
Vehicle Eligibility
- 10% of dealer's total retail new vehicle sales must be GM Certified- 30% inventory level requirement
- Vehicle eligibility: current plus five model years, with 75,000 miles or less
- Eligible vehicles: Chevrolet, Buick, Pontiac and GMC and Saturn
Additional Information/Links
Contact Chevrolet, Buick, GMC Certified Pre-Owned Vehicles
For additional information or to enroll, please call the GM Certified Dealer Support Center toll-free at 888-468-7338.
